Wessman Computer Services

Business Systems Optimization FAQ

What will it cost?

Over time, a Wessman Computer Services relationship will pay for itself many times over. Initially, there are up-front costs appropriate to a high-end, state-of-the-art network solution. Over time, those costs will disappear into your savings and gains from reduced down-time alone. Such a stable network is necessary to gain the most benefit for you and your business. Let our custom analysis show you how your situation can be dramatically improved and how you can grow your business while reducing your headaches.

The initial direct costs will vary from client to client, guided by the principle that top-quality hardware running modern Microsoft software is the most reliable and the most cost-effective over time. Wessman Computer Services will prefer to replace obsolete servers and older workstations with ones we have specified and configured. Some existing workstations can be retained.

Call Wessman Computer Services for an overall Assessment and the exact cost of the IT advantages you will need to accomplish your business goals.

What is the time-frame for return?

You will notice an improvement immediately, in both quantifiable and subjective areas. Then, at the close of every accounting period, you will see savings and gains at the operations level. The most significant gains come, however, from your being able to design and scale your business processes to support coherent growth and higher profitability.

The first phase can happen in weeks or even days and will be largely transparent. You will continue to use your existing software.

The second phase will require adapting to new software tools, and should be done at a pace that is not disruptive. That pace will vary from company to company, but a good guideline is six to twelve months. During this period, a complete, well-paced training program is vitally important.

Even if you are already using software with some functional integration, significant second-phase benefits are still available to you.

The third phase starts in during the later part of the second, as the new workflows, coherence, and returns liberate you and your people to accomplish their tasks easier and faster, freeing them to do more to accomplish your goals. After a year of working with Wessman Computer Services, you won’t believe what you will have accomplished with your company.

Do I have to do all three phases?

No. You can go as far into this process as you wish, and at your own pace. You can stop or pause after completing Phase One; you can stop or pause after completing Phases One and Two; you can enter into Phase Three as an ongoing growth and development process. If your present software has sufficient integration, you can continue to use it and start in on the third-phase practices.

Wessman Computer Services will support you in all facets of the business development in Phases Two and Three while you enjoy the benefits of a cost-saving Service Agreement or complete-confidence Virtual IT Department support from our Technical Specialists.

Wessman Computer Services is here to give you new choices, not to tell you how to run your business. You are always in charge of the process.

If I can pay for my new computer system with savings, why should I put in the extra work for the gains?

It’s up to you. One ambition of Wessman Computer Services is to help you become as good at running a business as you are at the technical content of your business. We ask you two questions about this: “Are there higher levels of success and satisfaction remaining for you as a business-person?” and “What would you do with the additional profits and free time you stand to gain?

Will I have to change my workflow and business processes and practices?

No, but you will almost certainly want to, to take advantage of the time returned to your employees and management, and to use their higher productivity more effectively. You won’t need to do that immediately; you can change things slowly and organically to minimize disruption and stress.

It’s important to emphasize that the greatest benefits of a complete three-phase relationship with Wessman Computer Services will come only from taking advantage of at least most of the many new opportunities that become available. This will require changes and evolution.

Will this three-phase process solve all my problems and business challenges?

No, just most of them. The process will illuminate and give you insight into your remaining problems, and distinguish their various aspects. It will also give you a grounded handle on what to do to solve them. More important, it will show you how to measure the effects of what you do, to see if that is effective. It will free up your time from routine operational work to focus on creative ways to ease your operations, support other workers, and grow the business in directions you do not now have time or money to address.

What if I don’t want to grow?

The most common reason business owners don’t want more growth is that they associate more business with more headaches and even losses – often from bitter experience. With a stable network and an appropriate integrated software solution in place and supporting modern business best-practices, those headaches and losses can disappear, to be replaced with a relaxed sense of mastery and control of the complexities of a larger operation. This results in a better quality of life for all concerned.

What will I have to do?

A lot. You and your people will make a personal investment in adapting, learning, and growing. This is in addition to the dollar cost of the new systems and the efforts of the good people at Wessman Computer Services. The great news is that the benefits kick in right from the start, and make the later changes easier, rewarding you in many ways for your hard work. Then when the new systems are in place and you are using them on a routine basis, it’s all gravy.

Can you offer any local references?

Definitely. Wessman Computer Services has been serving clients in the North Bay area for over fifteen years, and has hundreds of satisfied clients. We respect our clients’ privacy and priorities, and prefer to not to publicize their names and contact information. For now, please see the testimonials on our website. When we have gotten to know you better we can refer you to others whose situations reflect yours, or whose needs were similar to the challenges you face.

Where can I learn more about key aspects of modern Information Technology?

Does IT Matter? By Hal R. Varian

Prove It by Jeffrey Pfeffer and Robert I. Sutton Site Map

7O7 538 O23O 8OO 235 O23O info@wessman.com

When it just HAS to work!^SM Wessman Computer Services^TM